Ensure your CV format is structured to best highlight your unique experience and life situation.
McDonald's CV template (text format)
PERSONAL STATEMENT
Highly diligent professional with 6+ years of experience managing cash flow and delivering exceptional service at McDonald’s. Proven track record of success in attaining high-level satisfaction and positive feedback from customers. Demonstrated ability to take orders and collect payments with high attention to detail, recommend products as per customer requirements, and promote special deals to increase sales volume.
WORK EXPERIENCE
Senior Cashier
McDonald’s, Derby | Sep 2020–present
- Contributed to increasing the client base by 20% annually by providing a high level of friendly and attentive customer service
- Mitigated errors by 30% by implementing new cash management software
- Maximised sales volume by £5000 per month by upselling at the cash counter
- Received the ‘Employee of the Year’ award by demonstrating excellence in cash management and high-quality service delivery
- Trained 15 new cashiers over 2 years
Cashier
McDonald’s, Matlock | Oct 2018–Aug 2020
- Reviewed orders before processing transactions and issued receipts with high attention to detail
- Identified customer requirements and provided guidance on deals and meal plans while answering queries and resolving issues in a friendly manner
- Achieved 98% satisfaction rate on client feedback surveys by delivering exceptional services
- Reduced cash discrepancy rate from 5% to 0% by following appropriate cash handling procedures
- Suggested deployment of an advanced system for validating credit card authenticity
Crew Member
McDonald’s, Matlock | Dec 2016–Oct 2018
- Performed various tasks, including operating cash register, running drive-thru, cooking Big Macs and menu items, and cleaning the restaurant
- Helped to boost the customer rating of the franchise from 4.1 to 4.6 stars by ensuring fast and on-time food delivery to guests
- Attained 96% client satisfaction rate by promptly resolving customer complaints and issues
EDUCATION
Nationwide Caterers Association | November 2018
Level 2 Food Hygiene Certificate
Regent Secondary School, Derby | May 2011–Aug 2016
A-Levels: English Literature (B), Computer Science (A), French (B)
GCSEs: 10 A*–C, including English, Maths, and ICT
ADDITIONAL SKILLS
- Cashflow management
- Problem solving
- Customer service
- Internal/external communication
- Team training & management
- Interpersonal & organisational skills
- Conversational French
HOBBIES & INTERESTS
- Rugby
- Gym
- Snooker
16+ skills for a McDonald’s CV
Before you begin writing, make sure you know how to write a CV in a way that best emphasises your strengths.
Fast-paced and customer-facing, McDonald’s crew member jobs require a good balance of technical and social skills. Here are a few to highlight when you send your CV to the Golden Arches:
- Interpersonal skills
- Time management
- Problem solving
- Flexibility
- Customer service skills
- Initiative
- Patience
- Communication
- Stress management
- Multitasking
- POS systems
- Knowledge of food safety and hygiene regulations
- Inventory management
- Kitchen equipment operation and maintenance
- Attention to detail
- Food preparation
- Leadership
Want your application to really stand out? Make a cover letter to send in along with your CV. It only takes a couple of minutes and employers will be impressed that you put in extra effort.
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