PERSONAL STATEMENT
Door supervisor with 8 years of proven experience managing large crowds to ensure protection of the venue, staff, and guests. Dedicated to providing exceptional protection services through coordinated door inspections and monitoring. Seek to utilise my experience and skills to maintain a safe environment for participants at different types of events and locations.
WORK EXPERIENCE
PHILIP’S, London
Door Supervisor, December 2018 – Present
- Manage entry and exit points to ensure optimum security at all times, screening 450+ employees daily through ID checks, thumbprints, and facial recognition systems
- Carry out CT bag inspections and screen clients before allowing them to enter the premises
- Championed the launch of facial recognition checks to reduce time waste at the entrance by 47% and boost company efficiency
- Managed crowds of up to 200 participants in situations ranging from protests to rush-hour entries and exits
- Effectively manage conflict situations and document events for review by the line manager
MARK OFFICES, Leeds
Door Supervisor, June 2016 – November 2018
- Worked with a team of 15 to maintain building and guest safety through security checks and routine checks under the supervision of the leading officer
- Maintained 100% compliance with company rules on safety and security procedures over 2 years
- Designed safety protocols that reduced average monthly theft and other crime rates by 18% within three months
- Cooperated with the police on two arrests and coordinated with firefighters and other government agencies to ensure guest and communal security
- Met and greeted guests at entrances and exits in a cheerful way, assisting with various tasks upon request
WESLEY EVENTS, Leeds
Door Supervisor, August 2014 – June 2016
- Managed doors at 150+ events over 2 years, ensuring the safety of guests and property through checks, access control, and crowd management
- Achieved a 100% rating on customer satisfaction surveys and was personally recognised by event hosts for friendliness and professionalism
- Conducted ID checks for 300+ guests within 3 hours to to avoid crowd congestion at a concert
- Performed 2 routine checks per hour to ensure the safety of the 4-storey building venue and 250+ guests per event
- Restrained and escorted non-compliant guests to the exit while remaining committed to first-class customer service
EDUCATION
IBA UK (2014)
Level 2 Award for Door Supervisors in the Private Security Industry
Roundhay School, Leeds (2007-2014)
A-Levels: Maths (A), Geography (A), English (A)
GCSEs: 10 A–C, including Maths, English, and History
KEY SKILLS
- Crowd management
- Diplomacy
- Physical fitness
- Tactfulness
- Conflict resolution
- Time management
HOBBIES & INTERESTS
- Avid cyclist
- Amateur viola player
- Enjoy teaching martial arts to kids
