Front-of-House CV Template (Text Format)
PROFESSIONAL SUMMARY
Resourceful and service-oriented professional with 6+ years of experience managing front-of-house operations at hotels and restaurants. Adept at ordering supplies, inventory control, organising events, and recruiting and coordinating staff. Track record of delivering exceptional customer service, resolving customer problems and complaints, and ensuring satisfactory health and safety standards are met.
WORK EXPERIENCE
JOSEPH SEARCH HOSPITALITY LIMITED, Belfast
Front-of-House Manager, December 20XX – Present
- Coordinate with kitchen staff to ensure customer needs, customer allergies, dietary requirements, and special requests are met
- Grew client base by ensuring a pleasant environment and pleasing customer experience
- Increased staff retention by 47% in 2 years by implementing regular feedback sessions and attending team member issues and stress points
FLAGSHIP CULINARY SERVICES, Belfast
Front-of-House Staff, May 20XX – November 20XX
- Assisted in training and supervising 30 fine-dining professionals while providing active assistance in achieving sales goals
- Updated bar menu and added special items by regularly researching the latest market trends
EDUCATION
ST GENEVIEVE’S HIGH SCHOOL, Belfast (20XX – 20XX)
- BTEC: Hospitality Level 3
KEY SKILLS
- Customer service & satisfaction
- Reservation management
- Team leadership
- Quality assurance
How to write a front-of-house CV
Front-of-house staff work in a wide variety of hospitality-related businesses, being responsible for welcoming and assisting guests, taking orders, and maintaining a comfortable environment.
Therefore, whether you’re a maître d’ or a front-desk worker, you’ll need the right people skills, industry knowledge, and self-organisation to represent your employer well. Follow these three tips to write a CV for a front-of-house job that demonstrates all those qualities and compels employers to contact you for a job interview.
1. Tailor your CV summary
Your CV professional summary is a brief, professional introduction that outlines your experience, key qualifications, and reason for applying. As the first section of your CV that the employer reads, it should quickly address the core requirements of the job and present you as a natural fit for the hiring team.
Start by specifying your (desired) job title and years of experience. Then highlight one or two skills that are essential to the specific front-of-house position (e.g., customer service skills, upselling, or familiarity with contactless payment systems). Finish by highlighting a unique strength or relevant career goal to explain why its in the manager’s interest to hire you.
Here’s an example of a front-of-house CV summary that hits all those talking points:
Dedicated and dynamic Front-of-House Manager with 5+ years of hands-on experience managing staff in a bustling Central Manchester bar. Proven track record of outstanding customer care, as evidenced by receiving 47 positive callouts in user reviews of my former employer. Seeking a Front-of-House position where I can continue to deliver exceptionally high standards of service.
2. Include the right front-of-house skills on your CV
As they have numerous customer-facing responsibilities, front-of-house staff need excellent soft skills that will allow them to handle orders, requests, and complaints with patience and enthusiasm.
Adding the following key CV skills will help you capture the employer’s attention, encouraging them to call you in for an interview.
- Point of sale (POS) systems
- Reservation systems
- Basic maths skills
- Foreign language skills
- Food and wine pairing
- First aid (e.g., a Red Cross first aid at work certification)
- Food hygiene training
- Teamwork
- Leadership
- Time management
- Organisational skills
- Attention to detail
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3. Back up your qualifications with a front-of-house cover letter
Your front-of-house cover letter provides valuable context to your job application, allowing you to give context to your achievements and explain why you deserve the job.
A great cover letter should be about 250–400 words long and include the following information:
- Why you’re excited about the opportunity and the company
- Specific examples of your relevant responsibilities and achievements
- A summary of why you’d be the best candidate for a role
To give you an idea, here’s a cover letter example that shows how all this information looks when it’s ready to send off to the employer. If you want to create your own letter in no time at all, you can create something unique and tailored to the position by using an online cover letter builder.
Download This Front-of-House Example
Front of house job outlook in 2025 — things to know
According to the UK Earnings Explorer provided by the Office for National Statistics (ONS), front-of-house workers in the UK earn an average annual salary of £27,886.
You can find information about the gender pay gap for front-of-house workers on the ONS’ website.
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