PERSONAL STATEMENT
Highly focused and performance-driven professional with significant experience managing bar operations and delivering high-quality service experience to patrons. Ability to lead bar operations, guide staff, manage inventory, and maintain regulatory compliance to achieve performance targets. Highly knowledgeable in interacting with customers, resolving questions and service issues, and retaining client base. Expert in generating sales while implementing effective cost controls. Drive to pursue a rewarding career in F&B services industry by capitalising on great communication, organisational, teamwork, people engagement, and sales skills.
EDUCATION
University of Leeds
Bachelor of Arts Degree
Caterham School, Caterham
A-levels: Mathematics (B), Biology (A), Psychology (C)
WORK EXPERIENCE
Local Brew – Derby
Bartender, Dec 2017 – Present
- Welcome patrons and utilise suggestive selling methodology to generate sales
- Support seamless bar operations by maintaining optimum inventory levels
- Expanded customer base by 60% and improve sales by 400% for two consecutive years
- Attracted and secured highest number of new customers within first five months of employment, increasing turnover by £2K
Watering Hole Bar – Derby
Bartender, May 2012 – Nov 2017
- Socialised with customers and explored hard and soft beverage needs
- Prepared and served beverages as per recipe and according to customer’s taste
- Verified legal drinking age of patrons and tracked alcohol consumption to ensure well-being
- Introduced 15 new beverage recipes and increased revenue generation by 35%
KEY SKILLS
- Customer service
- Team building
- Client relationship management
- Inventory management
- Budgetary & cost control
- Quality control
- Health & safety management
HOBBIES & INTERESTS
- Cycling
- Reading books
- Gardening