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Be sure you use the proper cover letter format to make your cover letter readable and professional.

Copy-and-Paste Hotel Receptionist Cover Letter Template (Text Format)

(Your Address)
(Today’s Date)

(Hiring Manager’s Name)
(Hotel Name)
(Hotel Address)

Dear (Mr/Ms/Mx) (Hiring Manager’s Surname),

I’m excited to apply for the Hotel Receptionist position at (Hotel Name). With over three years of experience providing exceptional front-desk service in dynamic hotel environments, I take pride in delivering outstanding guest experiences and ensuring every stay is memorable.

In my current role at The Grand Hotel in London, I manage check-ins and check-outs, handle reservations using the Opera system, and resolve guest inquiries with professionalism and efficiency. My ability to provide quick solutions has consistently earned positive feedback, and I thrive in fast-paced, customer-facing settings. Additionally, my fluency in English and Spanish has enabled me to assist a diverse range of guests, enhancing their satisfaction and our hotel’s reputation.

What particularly excites me about (Hotel Name) is your emphasis on providing a VIP experience. I share this commitment to excellence and would bring my skills in problem-solving, attention to detail, and multitasking to your reception team. My experience with weekend and shift work ensures I am adaptable to the demands of the role.

I’d welcome the opportunity to contribute to (Hotel Name)’s continued success and would be delighted to discuss how my background aligns with your goals.

Yours sincerely,
(Your Name)

How to write a cover letter for a hotel receptionist job

Before you begin writing, make sure you know how to write a cover letter in a way that makes you seem like the best candidate for the job.

First impressions matter, especially when applying for a hotel receptionist role. Read on to learn how to write a strong cover letter to go with your hotel receptionist CV that showcases your skills and enthusiasm.

1. Start with a strong opening line

The first line of your cover letter is your chance to grab the hiring manager’s attention and make them want to keep reading. A generic opening like ‘I am writing to apply for the position of Hotel Receptionist’ won’t stand out. Instead, start with a statement that highlights your enthusiasm, experience, or a standout achievement.

For example:

As a dedicated hospitality professional with over three years of experience ensuring seamless guest experiences, I thrive on creating moments that leave a lasting impression—just as I hope to do for your hotel’s guests.

This introduction does a great job of hooking the reader by stating the applicant’s years of experience and an area of hospitality they specialise in. This approach immediately positions them as a memorable candidate, setting the tone for the rest of their cover letter and encouraging the employer to read more.

2. Highlight your customer service and organisational skills

A successful receptionist creates a welcoming environment for guests while managing various tasks behind the scenes.

When showcasing your customer service skills in your cover letter, don’t just tell the employer you’re good with people—show them through examples. For instance:

In my previous role at Luxe Hotel, a guest arrived after a long flight to discover their room wasn’t ready. I immediately apologised, expedited the cleaning process, and offered a complimentary drink while they waited. My proactive approach turned a potential complaint into a glowing review.

At the same time, employers value receptionists who can juggle responsibilities while delivering high-quality customer service. Use your cover letter to highlight moments where your organisational skills shone. For example:

During peak seasons at ABC Hotel, I managed up to 50 check-ins and check-outs daily while coordinating with housekeeping and responding to guest inquiries. My ability to prioritise tasks ensured smooth operations, even during the busiest periods.

By combining these skills, you clearly demonstrate how you’ll handle the role’s demands while delivering an exceptional guest experience. Hiring managers are looking for this balance of warmth and efficiency.

3. Tailor your cover letter to the hotel

This is where you demonstrate that you’ve done your homework. Every hotel has its own identity—some cater to luxury travellers, others to business professionals or families. Reflecting the hotel’s brand in your cover letter can set your application apart from the competition.

What particularly excites me about (Hotel Name) is your emphasis on providing a VIP experience. 

This phrase from the cover letter sample above shows that the candidate is familiar with the hotel’s values. It’s also a great lead-in for the applicant to talk about their experience in customer service, thereby connecting their profile to the target role.

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Lauren Mastroni, a CV expert with CV Genius.
Written by

Lauren Mastroni

Lauren Mastroni is a CV expert and careers counsellor dedicated to crafting engaging content and providing actionable advice that empowers people in their job searches. An enthusiastic contributor to the CV Genius team, Lauren has a passion for developing valuable resources for job seekers. Lauren holds an MSc in Psychology from the University of Derby. She enjoys learning all she can about the career space, and is committed to helping job seekers of all experience levels navigate the job hunt and advance their careers. You can reach Lauren at [lauren] AT [resumegenius.com].