PERSONAL STATEMENT
Diligent Sales Manager with 7+ years of experience overseeing daily operations, growing productive teams, and generating profits. Proven ability to build strong relationships with colleagues, customers, and suppliers. Possess excellent multitasking skills to manage several projects and accounts simultaneously. Committed to driving bottom-line improvements at [Company Name].
WORK EXPERIENCE
Jit Hub, Wolverhampton
Sales Manager, October 2019 – Present
- Lead a team of 5 to exceed KPIs by 15%+ each quarter and grow revenue by 20%+ each year
- Developed a paperless work environment by replacing papers with cloud-based storage software, resulting in a decrease in labour of 2 hours per week
- Coordinated the timely preparation and delivery of sales trainings and presentations to 10 new and existing team members, improving efficiency by 40%
- Compile precise and comprehensive sales reports using Microsoft Excel and internal systems
- Directed the successful transfer of the company’s business data from one accounting solution to a new platform, saving £14K annually
Ubisilku, York
Retail Manager, May 2017 – September 2019
- Developed and introduced a new filing system for improved office organisation, resulting in a 65% productivity increase
- Updated office management procedures and guidelines for the efficient and successful completion of tasks
- Facilitated a collaborative work environment by delegating tasks to 3 direct reports
- Reduced office expenditures by £20K through strategic budgeting, proven negotiation strategies, and modern inventory control techniques
Get Green, Birmingham
Account Manager, June 2015 – April 2017
- Managed 12+ client accounts effectively, increasing customer satisfaction score by 60%
- Answered and screened 15+ client telephone calls daily, resolving complaints and answering queries
- Identified and brought in new accounts totalling £400K+ in annual profits, maintaining good relationships to ensure customer loyalty
- Identified and corrected inaccurate vendor billing, saving £5K in potential costs
EDUCATION
University of Wolverhampton (2012–2015)
BA (Hons) Business Management
Upper second-class honours (2:1)
Relevant Modules: Fundamentals of Financial Reporting, The Strategic Business, Accountability and Auditing, The Digital Business, Launching an Entrepreneurial Business, Managing People and Organisations
Smetsow Academy, Wolverhampton (2006-2012)
A-levels: Maths (A), Business Studies (A), French (A)
GCSEs: 10 A–C including Maths, Combined Science, and History
KEY SKILLS
- Excellent leadership skills
- Customer engagement
- Proficient in MS Office (Word, Excel, PowerPoint)
- Skilled with CRM systems
- Ability to delegate tasks effectively
- Data analysis
- Expert communication and interpersonal skills
HOBBIES & INTERESTS
- Participating in sporting activities such as football and tennis
- Reading entrepreneurial books
- Playing the piano