PERSONAL STATEMENT
Engaging and forward-thinking professional with 9+ years of success growing business revenue, driving client success, researching business opportunities, and attending events/meetings. Special talent for leading cross-functional teams, developing solid action plans, and managing large account portfolios.
EDUCATION
ASTON UNIVERSITY, Birmingham (2012-2015)
BA (Hons) Marketing, upper second-class honours (2:1)
Relevant Modules
Market Research, Strategic Marketing, Consumer Behaviour, Public Relations, Digital Marketing, Decision Science, Quantitative Methods
Account Management Certificate
Business Development in Digital World Certificate
WORK EXPERIENCE
BUDWEISER BREWING GROUP UK&I, Birmingham
Key Account Manager, February 2019 – Present
- Managed 10 key and 30 independent accounts, totalling £8M in sales
- Opened 6 major merchant retail accounts, contributing £60K+ to the bottom line
- Grew business with existing accounts by 30%+ by offering new products/services, surpassing the yearly sales goal by 26%
- Implemented a telemarketing sales programme to develop meaningful connections with key accounts
- Brought back 5 lost accounts and increased the company’s profitability by 12%
MOLSON COORS BEVERAGE COMPANY, Solihull
Account Manager, June 2017 – February 2019
- Liaised between clients and company to fulfil the business needs of each account
- Increased sales by 22% through marketing and advertising campaigns
- Prevented loss of 2 key clients by delivering quality account management services
- Introduced client feedback system to effectively assess specific needs of each account
- Improved overall client experience and satisfaction scores by 40% through swift complaint resolution
NFU MUTUAL, Coventry
Assistant Account Manager, March 2015 – June 2017
- Prepared client documents, answered calls, scheduled appointments, and researched new business opportunities
- Commended by supervisor for recommending the use of PeopleSoft to meet business requirements
- Researched market and identified 6 potential accounts that generated £40K+ business
- Organised 12 major guest events in New York as part of business development
KEY SKILLS
- Business development
- Account management
- Revenue maximisation
- Market research
- Strategic planning
HOBBIES & INTERESTS
- Learning languages
- Networking
- Travel