PERSONAL STATEMENT
Friendly and dedicated individual with 4+ years of experience delivering memorable service experiences to customers. Passionate about serving customers, building professional relationships, and continually supporting sales. Ability to accurately handle cash, maintain focus, and work towards achieving all targets. Seeking to leverage my interpersonal skills and sales knowledge by applying for a part-time retail assistant position at [Company Name].
WORK EXPERIENCE
Retail Assistant
Tesco
June 2020–Present, Kingston upon Hull
- Provide shopping advice to clients and help locate required products
- Deliver an excellent shopping experience by resolving all customer complaints
- Arrange and label goods and conduct price audits to address discrepancies
- Increased sales by 80% through visual merchandising
- Received recognition for achieving sales of £3K in 24 hours, exceeding performance target
- Saved more than £150K in 2019 by eliminating excessive inventory
Cashier
Asda
May 2018–June 2020, Kingston upon Hull
- Delivered memorable experience to 20+ customers per hour by resolving all concerns with empathy and patience
- Accelerated checkout process by scanning customers’ items and finishing checkout within 1–2 minutes
- Offered discounts, informed customers on current promotional campaigns, and increased repeat business by 90%
- Generated more than £60K in sales revenue in 2016 by utilising proven upselling techniques
- Improved product sales by 30% by rearranging and organising products
EDUCATION
University of Hull
BA English Language and Literature
2021–Present, Kingston upon Hull
Relevant modules:
- The Power of the Word (Stylistics)
- Poetry, Past, and Present
- Drama, Conflict, and Identity
- Digital Language Analysis: How to Code Text
Malet Lambert School
2016–2021, Kingston upon Hull
A-Levels: English Literature (A), French (B), Geography (B)
GCSEs:
- English Literature (A)
- French (B)
- Maths (A)
- Double Science (B/B)
- PE (A)
- Geography (B)
- History (C)
- ICT (B)
- PSHE (B)
- DT (A)
KEY SKILLS
- Expert organisational and time management skills
- Experience with using point of sale systems (POS)
- Customer service and conflict resolution skills
- Fluent in English and conversational in French
HOBBIES AND INTERESTS
- Painting
- Reading and writing poetry
- Cooking
- Pottery
- Learning French, Italian, and Spanish