Housekeeping CV Example and Writing Guide for 2025

How to write a housekeeping CV

Writing a CV doesn’t need to be difficult, although a CV maker can certainly speed things up. If you’d prefer to write your own from scratch, scroll down for five tips on writing your housekeeping CV.

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1. Highlight cleaning and health & safety qualifications

Employers seeking housekeepers expect candidates to have taken part in cleaning, hygiene, and health and safety training.

While no formal higher education is required, including practical qualifications shows your awareness of industry standards.

This is particularly important for roles in hotels, hospitals, or care homes, where compliance with cleaning and safety protocols is essential to avoid breaching any legal duties these organisations have.

So if you have them, include qualifications such as these in your CV’s qualifications section:

• COSHH (Control of Substances Hazardous to Health) Training
• Level 2 Award in Health and Safety in the Workplace
• Infection Prevention & Control (especially for healthcare roles)
• Manual Handling Awareness Course

You can also include your Maths and English GCSEs, as some employers require evidence of basic literacy and numeracy skills so that they know you can follow instructions and mix cleaning products safely.

Example education & qualifications section for a housekeeping CV

Education & Qualifications

• GCSEs: English (6), Maths (6), Science (7) — Jesmond College, Newcastle-upon-Tyne, 20XX
• Level 2 Award in Health and Safety in the Workplace — Gateshead, 20XX
• COSHH Training Certificate — ISS Facility Services, 20XX
• Infection Prevention & Control Training — North of Tyne NHS Trust e-Learning, 20XX
• Manual Handling Awareness Course — Newcastle Chamber of Commerce Training, 20XX

2. Emphasise attention to detail and knowledge of cleaning standards

Housekeeping roles have high cleanliness standards, whether that means you’re following a hotel’s brand guidelines or NHS cleaning protocols.

Make sure your CV shows you can work to professional cleaning checklists, achieve room turnaround targets, and maintain high standards under time pressure.

Here’s an example work experience bullet point that shows that ability:

• Cleaned and prepared 18+ hotel rooms per shift to 5-star standards, achieving a 98% guest satisfaction rate on cleanliness feedback forms

3. Showcase flexibility and shift work adaptability

Housekeeping staff are often expected to work unsociable hours, including early mornings, evenings, weekends, and bank holidays.

Employers value this flexibility, so your CV introduction should mention your experience with these shift patterns and your ability to manage changing tasks and workloads.

Here are two types of introduction, a CV ‘About Me’ example (used for first jobs) and a CV summary (used by experienced employees), that show flexibility (in bold):

CV ‘About Me’ (for a no-experience candidate)

I’m an enthusiastic, hardworking individual looking to start a career in housekeeping. I’m known for being reliable, organised, and eager to learn. I’m committed to providing high standards of cleanliness and service, with an understanding of the importance of hygiene. I’m available for flexible shifts, including weekends and evenings, and am keen to join a professional housekeeping team where I can contribute and develop my skills in line with industry standards.

CV summary (for an experienced candidate)

Dependable and detail-focused housekeeping professional with 5+ years’ experience maintaining high cleanliness standards in hotels and private residences. Skilled in room preparation, laundry services, and deep cleaning procedures in line with hospitality and health standards. Proven ability to work flexible shifts, manage workloads independently, and respond quickly to guest needs. Committed to delivering a discreet, trustworthy service that enhances the guest experience and supports team goals. Hold COSHH and Health & Safety Level 2 certification.

4. Demonstrate experience in specific environments (e.g., hotels, hospitals, private homes)

Hiring managers prefer candidates who’ve got experience in different settings, as cleaning standards and procedures differ.

Whether you’ve worked in NHS hospitals, 4-star hotels, care homes, or private residences, make this clear on your CV so employers know you can adapt to the workplace they’re hiring for.

Example bullet point on a housekeeping CV

• Maintained patient rooms, corridors, and communal areas in accordance with NHS hospital hygiene protocols, contributing to a 95% infection control compliance rating during inspections

5. Include soft skills like discretion, trustworthiness, and reliability

Housekeeping often involves working in private areas where clients expect privacy.

Employers highly value soft skills like discretion, trust, and reliability in their housekeeping staff, so show you’ve got these traits by providing proof in your CV bullet points.

Example bullet points proving good soft skills

• Trusted to clean 20+ VIP guest rooms unsupervised daily, ensuring 100% privacy and zero complaints
• Achieved 100% attendance record across 12 consecutive months, recognised with ‘Employee of the Month’ award twice
• Recovered and returned 30+ items of lost property, following correct procedures and earning praise from management
• Reduced customer complaints about room presentation by 25% by proactively addressing guest feedback and communicating effectively with the housekeeping team
• Maintained a 95% positive guest interaction score in post-stay surveys through polite, discreet, and helpful service

Housekeeping job outlook in 2025 — things to know

According to the UK Earnings Explorer provided by the Office for National Statistics (ONS), housekeepers in the UK earn an average annual salary of £17,238.

Additionally, there are similar pay levels for both men and women in this type of role.