PERSONAL STATEMENT
Dedicated Sales Manager with 9+ years of experience implementing strategies and exceeding sales goals in competitive environments. Lauded for my ability to recruit, supervise, and motivate sales staff. Fluent and articulate communicator with a talent for creating co-operative and trusting relationships with clients and colleagues. Obtained a Master’s Degree in Business Administration in 2014. Seeking a sales management position with opportunities to oversee sales policies, objectives, and initiatives.
EDUCATION
Bangor University (2011–2013)
Master’s Degree in Business Administration
- Relevant Modules: Management Research and Analysis, Loyalty and Customer Service, Brand Management
Durham University (2006–2010)
BA (Hons) Marketing and Management
- Relevant Modules: Marketing Strategy, Organisational Behaviour, Human Resource Management, International Business Communications
WORK EXPERIENCE
Baxi Heating, Southampton | December 2017–Present
Sales Manager
- Achieved and exceeded sales budgets set by the business, creating a 10% annual increase in sales
- Implemented a set of KPIs that led to increased productivity from regional sales teams
- Consistently met customer retention targets by training sales staff in communication and relationship building
- Manage merchandise displays and highlight new inventory, resulting in meeting 105% of sales targets for 3 consecutive months
- Collaborated effectively with merchants and wholesalers to deliver excellent customer experiences
- Effectively maintained the company’s CRM system (Salesforce)
- Received consecutive ‘Employee of the Year’ awards in 2017 and 2018
BMS Performance Ltd., Bristol | May 2015–November 2017
Regional Sales Supervisor
- Worked closely with architects, contractors, and specifiers to sell bespoke aluminium cladding
- Managed and trained a team of 8 sales professionals, imparting technical knowledge and strategic advice
- Maintained open and efficient networks of communication between various stakeholders in construction projects
- Oversaw the best performing regional sales team in the UK for 2016
- Ensured that an exceptional standard of consumer satisfaction was maintained by creating a detailed quarterly customer survey
- Maintained a consistent ‘A’ rating in customer experience satisfaction surveys
Glasdon UK Ltd, Scotland & North England | March 2013–April 2015
Regional Sales Representative
- Created and maintained productive and trusting relationships with Local Authorities, road maintenance departments, and contractors to sell a wide range of highway safety products and develop bespoke products
- Identified and followed up on sales leads earning company’s highest conversion rate
- Created and delivered effective multimedia presentations for a wide variety of products and customised them for different audiences
KEY SKILLS
- Self-motivated, driven, and determined to meet and exceed goals
- Outstanding verbal and written communication skills
- Skilled working with CRM systems
- Strong skills in data analysis
HOBBIES & INTERESTS
- Keen squash and tennis player
- Bird watcher who has published an article in British Birds
- Pasta chef
- Member of the Stonegate Singers choir