PERSONAL STATEMENT
Beauty Therapist with 6+ years of experience performing high-quality beauty treatments and massage therapies. Proficient in conducting skin analysis, giving manicures and pedicures, and using hair removal methods like waxing, epilation, and depilation. Committed to ensuring client satisfaction through personalised care, healthy skin care practices, and good communication. Possess an NVQ Level 2 Diploma in Beauty Therapy. Confident in building positive relationships with a diverse range of customers.
WORK EXPERIENCE
Beauty Therapist, Manchester
Serenity, August 2020– Present
- Organised and implemented a special wedding day make-up package that increased our client base and boosted annual revenue by £20K
- Designed flyers and managed business development to promote the spa and its treatments, increasing clientele by 60%
- Provide a wide range of massage therapies and beauty treatments for the skin, eye, nails, and feet
- Develop and deliver sales presentations to upsell healthcare products and advertise spa services to potential clients
Aesthetician, Birmingham
Seven Beauty Spa, May 2018–August 2020
- Performed temporary and permanent hair treatment techniques such as waxing, epilation, and depilation depending on client’s requirements
- Approved and used trusted lotion, cosmetics, and cream brands to hydrate and soften the skin, improving customers’ outward appearance
- Trained and supervised 10 new employees to execute waxing, facials, and massages
- Collaborated with 2 colleagues to create over 5 operational manuals for the workstation to support the Spa Manager
- Conducted hair and skin analysis to identify and recommend suitable beauty treatment procedures
Spa Assistant, Manchester
Elaine & Ava, January 2016–May 2018
- Provided over 150 nail treatments including manicures, pedicures, and extensions, and trained 4 junior technicians to properly apply nail techniques
- Upheld excellent hygiene levels, cleaning the spa and sterilising tools such as combs, scissors, and blades
- Offered 5 Swedish massage techniques to more than 800 customers after consultations to determine their specific requirements
- Answered 15+ phone calls every day with 98% accuracy in booking client appointments
- Administered therapeutic medications and advised customers to seek medical treatment for chronic or contagious skin conditions
EDUCATION
The Beauty Academy, Birmingham | 2015–2016
NVQ Level 2 Diploma in Beauty Therapy
De Montfort University, Leicester | 2012–2015
Bachelor of Science (Hons.) in Cosmetic Science
Newhouse Academy, Heywood, Manchester | 2007–2014
- A-levels: French (B), Visual Arts (A), Home Economics (B), English Literature (B)
- GCSEs: 9 A–C including Maths, English, and Visual Arts
KEY SKILLS
- MS Office Suite
- Interpersonal Skills
- Staff Training & Development
- Customer Service
- Sales techniques
- Creative thinking
- Multitasking
- Time management
HOBBIES & INTERESTS
- Volunteering at animal shelters
- Sketching portraits of family and friends
- Playing football on a weekly basis
- Body painting
- Working out at the gym
- Gardening