Ensure your CV format is structured to best highlight your unique experience and life situation.
Credit Controller CV Template (Text Format)
PERSONAL STATEMENT
Experienced Credit Controller with 8 years of expertise in debt collection, credit risk assessment, and financial reporting. Successfully reduced outstanding debt by 30% and improved account reconciliation processes. Strong knowledge of UK debt recovery laws and proven ability to maintain productive client relationships.
WORK EXPERIENCE
Credit Controller | AB Financial Solutions | Sunderland
January 20XX – Present
- Successfully reduced outstanding debt by 10% within the first 12 months through effective debt collection techniques and negotiation
- Conduct credit risk assessments for over 100 clients per month, ensuring minimised financial exposure for the company
- Prepare and present detailed financial reports on debtor status to senior management, improving decision-making processes
- Regularly reconcile complex client accounts, resolving discrepancies in a timely manner with high attention to detail
- Collaborate with the finance team to improve cash flow forecasting, leading to a 10% increase in overall financial accuracy
Credit Controller | North East Accounts Ltd | Sunderland
March 20XX – December 20XX
- Led credit recovery efforts that resulted in a 15% improvement in overdue payments collection across key accounts
- Worked closely with legal teams to ensure compliance with UK debt recovery laws and regulations, reducing the risk of legal disputes
- Developed and implemented a new account reconciliation system that improved accuracy and efficiency by 15%
- Trained junior staff on debt collection strategies
- Assisted in the implementation of a new credit risk assessment model, reducing bad debt by 8%
Junior Credit Controller | Sunderland Credit Services | Sunderland
January 20XX – February 20XX
- Supported senior credit controllers in debt collection and account reconciliation tasks, handling up to 50 accounts monthly
- Assisted in the preparation of financial reports for internal and external stakeholders, ensuring accuracy and timeliness
- Enhanced negotiation skills by resolving payment disputes with a focus on maintaining strong client relationships
- Managed smaller accounts independently, consistently achieving a 90% recovery rate on overdue payments
- Contributed to process improvements that streamlined administrative tasks, reducing manual entry errors by 15%
KEY SKILLS
- Debt collection techniques
- Credit risk assessment
- Financial reporting
- Account reconciliation
- Legal knowledge (debt recovery)
- Negotiation
- Attention to detail
EDUCATION
AAT Level 4 Diploma in Accounting
ABC College, Sunderland | Completed: July 20XX | 2:1
BA (Hons) Business and Finance
University of Sunderland | Graduated: July 20XX
CERTIFICATIONS
CICM Level 5 Diploma in Credit Management
Completed: March 20XX
How to write a credit controller CV
Before you begin writing, make sure you know how to write a CV in a way that best emphasises your strengths.
Your credit controller CV should demonstrate that you have the financial knowledge and keen attention to detail to safeguard the financial health of your next employer.
Here’s how to write a CV that shows employers you have the skills they need.
1. Write a detailed personal statement
Your personal statement should be concise yet packed with relevant information.
Accounting technician certifications, particularly diplomas from the Chartered Institute of Credit Management (CICM) and the Association of Accounting Technicians (AAT), are highly regarded and will help you grab an employer’s attention.
Highlighting an achievement that demonstrates your bookkeeping and accounting skills is a great way to make your personal statement stand out.
Focus on results rather than responsibilities by emphasising the value your previous efforts have delivered to previous employers.
For example, ‘Successfully reduced outstanding debt by 30% through strategic debt collection and client negotiation.’
Example credit controller personal statement
Highly skilled Credit Controller with 8 years of experience in debt collection, credit risk assessment, and financial reporting. Holding a CICM Level 5 Diploma in Credit Management, successfully reduced outstanding debt by 30% through strategic financial oversight. In-depth knowledge of UK debt recovery laws ensures compliance while minimising financial risks. Adept at fostering strong client relationships and collaborating with cross-functional teams, committed to enhancing cash flow and supporting sound financial decision-making within the organisation.
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2. Showcase your specialised work experience
Your work experience should be supported by specific examples with measured results.
Areas such as debt reduction, improved collection rates, and credit risk management tend to be of particular interest to hiring managers. Express values in pounds (£) or percentages (%) to provide reference points that stand out easily.
Additionally, demonstrating credit control experience in different industries will show employers that you have the knowledge to deal with credit control challenges presented by a variety of scenarios.
For example, credit control in the construction sector might involve dealing with lengthy payment terms and multiple stakeholders, while in retail, it may focus more on high-volume, lower-value transactions.
In demonstrating your industry experience, you should also highlight any specific strategies you employed, such as handling long payment cycles or managing credit for high-volume accounts.
Example work experience section on a credit controller CV
Credit Controller | AB Financial Solutions | Sunderland
January 20XX – Present
- Reduced outstanding debt by 30% within 12 months by implementing tailored debt recovery strategies based on client-specific risk assessments, ensuring a balanced approach to maintaining positive client relationships while enhancing cash flow
- Conduct credit risk assessments for over 150 clients monthly, leveraging industry-specific knowledge to adjust credit limits and terms in response to changing economic conditions, resulting in a 15% reduction in bad debt
- Streamlined the account reconciliation process, integrating Sage and Excel-based tools to reduce manual entry errors by 25% and improve the accuracy of financial reports presented to senior management
3. Key skills
Keep your skills list concise and avoid overloading it with too many items. Focus on technical skills, like proficiency with financial software (e.g., Sage, SAP) so the employer can quickly see you have the specialised knowledge to handle the various accounting responsibilities of the role.
Your skills section is not the place to emphasise credit controller soft skills, like negotiation and communication. Soft skills look vague when presented in a list, so it’s better to demonstrate them through specific examples in your work experience section and cover letter.
Best credit controller skills
- Debt recovery
- Credit risk assessment
- Financial reporting
- Account reconciliation
- Legal compliance
- Client relationship management
- Cash flow management
- Dispute resolution
- Credit terms negotiation
- Financial software proficiency (e.g., Sage, SAP)
- Process improvement
- Data analysis
- Understanding of UK debt recovery laws
- Mentoring
- Strategic planning
4. List your professional qualifications
Detail your education history, including any university qualifications, higher diplomas, or certifications that are relevant to the job.
There are multiple ways of qualifying and advancing as a credit controller. Here are a few examples of credit controller qualifications that will make your commitment to the career stand out to the employer.
- T Level in Finance
- CICM Level 5 Diploma in Credit Management
- AAT Level 2 Certificate in Accounting
- AAT Level 4 Diploma in Accounting
- ACCA Foundations in Accountancy
- HND Accounting
- BSc Accounting and Finance
Example credit controller education section
CICM Level 5 Diploma in Credit Management
Completed: June 20XXBSc (Hons) Accounting and Finance
University of Leeds | Graduated: July 20XX | 2:1
Credit controller job outlook in 2025 — things to know
According to the Office for National Statistics (ONS), credit controllers in the UK earn an average annual salary of £27,014.
Additionally, there are similar pay levels for both men and women in this type of role.