PROFESSIONAL EXPERIENCE
Dedicated Pharmacy Assistant with 6+ years of experience in pharmacies and a Level 2 NVQ qualification. Recognised for exceptional customer service, inventory management, and the ability to work long hours and deliver vaccines during the pandemic. Have maintained an exceptionally high customer satisfaction rating by giving clear and concise information so patients feel informed and confident about treatments. Seeking a Pharmacy Assistant position with opportunities for professional development at [Company Name] while working towards a career as a Pharmacist.
WORK EXPERIENCE
BOOTS, Forster Square Retail Park Branch, Bradford
Pharmacy Assistant, November 2018 – Present
- Listened and provided advice to customers seeking over-the-counter medicine for a variety of conditions and ailments
- Tracked and managed inventory to ensure necessary medicines were always on hand
- Greeted patients and recorded their information as an Immunisation Assistant during the height of the COVID pandemic
- Designed and maintained merchandise displays by highlighting new inventory to increase sales
- Maintained a 95% customer service feedback rating
- Handled data entry system required for dispensing prescription medication
HEADINGLEY PHARMACY, Leeds
Trainee Pharmacy Dispenser, September 2016 – October 2018
- Earned Level 2 NVQ Qualification in Pharmacy Service Skills under the supervision of an accredited pharmacist
- Effectively prioritised a wide range of tasks to properly manage inventory in compliance with NHS guidelines
- Operated Point of Sales systems quickly and efficiently when conducting customer transactions
- Fielded patient questions and provided concise and relevant information regarding treatment
- Safely supplied medicines by accurately labelling, dispensing, and endorsing prescriptions
SG PHARMA UK LIMITED, Sheffield
Trainee Pharmacy Assistant, January 2015 – September 2016
- Assembled, packed, and labeled medicines with a 99% efficiency rating
- Learned to prepare medicines through careful observation of trained pharmacists
- Answered customer questions regarding their medications while basing them off their wellness and lifestyle levels
- Maintained a clean and sanitary work environment by effectively sterilising all pharmaceutical equipment
- Learnt to responsibly sell over the counter medicines by providing up-to-date pharmaceutical knowledge when answering customer inquiries
EDUCATION
GENERAL PHARMACEUTICAL COUNCIL (2018)
SCQF Level 5 Pharmaceutical Services Qualification obtained as Pre-Registration Trainee Pharmacy Technician
RASTRICK HIGH SCHOOL, Bradford (2007–2014)
A-levels: Maths (A), Spanish (A), Chemistry (A)
GCSEs: 10 A*–C including Maths, English, Combined Science, and Geography
KEY SKILLS
- Expert Microsoft Office skills
- Experienced with Point of Sale software (Vend, Shopify, Lightspeed)
- Active listening
- Strategic thinking
- Strong interpersonal skills
- Intermediate Spanish speaking and writing ability
HOBBIES & INTERESTS
- Passionate reader and member of numerous book clubs
- Committed karaoke singer
- Dedicated runner, having completed six half marathons
- Proud owner of two cats