PERSONAL STATEMENT
Innovative Scrum Master with 6+ years of experience in global project management, strategic planning, and project integration. Dedicated to facilitating productive communication and collaboration in scrum teams to deliver systems and achieve project deliverables. Proficient in JIRA, agile approaches, and PRINCE2 methodologies. Certified Scrum Master and PRINCE2 Professional. Seeking to use my expertise in change management to enhance the product delivery process at [Company Name].
WORK EXPERIENCE
Tom & Tim, York
Senior Scrum Master, December 2020 – Present
- Oversee User Acceptance Testing (UAT) and construct strategic solutions to drive business growth and revenue
- Train and supervise 5 staff members in the use of agile frameworks
- Manage and support 2 development teams to simplify and enhance customer experience, increasing customer satisfaction score by 27%
- Facilitated test-driven development on 13 projects to raise ROI by 15% in 2 years, increasing revenue by £1.8M per year
- Adopted efficient backlog refinement practices to keep the product backlog organised and updated
ABC Media, London
Scrum Master, July 2018 – November 2020
- Oversaw a team of 6 project professionals in charge of enhancing a media platform for playing content across multiple devices
- Removed 10+ obstacles and managed risks to maintain high efficiency and effectiveness levels
- Conducted scrum ceremonies, including backlog refinement, sprint review, stand-up meetings, sprint retrospective, and sprint planning
- Introduced JIRA to manage workflow and track progress, resulting in a 40% productivity increase
- Worked with several UK product owners and delivery support teams to design product backlogs
- Ensured 100% of scrum activities were monitored, kept up-to-date, and reported
Danberry Couture, Manchester
Scrum Master, January 2016 – June 2018
- Mentored and trained a 6-member development team in the transition of the company’s websites to a new technology platform
- Managed a project budget of £2M and recorded a Cost Performance Index (CPI) of 1.4
- Identified 15+ complex impediments in various product deliveries and offered reasonable strategies for rectification to the Head of Delivery
- Cross-collaborated with all development teams to ensure their roles were clearly defined and adhered to
- Used proven agile project management methodologies to facilitate improved project control and performance
- Redefined the product roadmap, strategy, and planning
EDUCATION
Teesside University (2011-2015)
BA (Hons) Business Management – Upper second-class honours (2:1)
- Relevant Modules: International Market Environment, Managing People and Organisations, Marketing Principles, Essentials of Entrepreneurship
- Dissertation Topic: The Importance of Work-Life Balance in the Market Environment
Derby Cathedral School, DERBY (2005-2011)
- A-levels: Maths (A), English Literature (A), Economics (A)
- GCSEs: 10 A–C including Maths, Business Studies, Geography
CERTIFICATIONS
- PRINCE2 Foundation and Practitioner – Simplilearn (2013)
- ScrumMaster – Scrum Alliance (2014)
KEY SKILLS
- Deep understanding of scrum methodologies
- Ability to teach and coach effectively
- Change management
- Skilled with project management tools (Asana, Microsoft Outlook, Kanban Tool)
- Agile and software development knowledge
- Leadership, organisational, and communication skills
- Risk management
HOBBIES & INTERESTS
- Organising and participating in book clubs
- Playing the harp
- Public speaking