Interpersonal skills are important because they enable you to interact positively with others.
Also known as people skills, interpersonal skills include several traits that help you work with others, including:
- empathy
- communication
- active listening
- conflict resolution
- professionalism
- openness to feedback
- reliability
Demonstrating strong interpersonal skills in your CV and cover letter tells employers you’re a productive team player that’ll fit their culture.
To emphasise your interpersonal skills, use CV words that communicate your people-oriented traits and give specific examples that show how you work well with others. For example:
Trained 3 new baristas, teaching them how to make speciality coffee-based drinks and ensuring each hire felt confident and comfortable in their new role
