PERSONAL STATEMENT
Highly diligent and empathetic professional with 5+ years of experience providing practical and emotional support to individuals from diverse backgrounds. Skilled in assisting elderly, disabled, and sick clients requiring companionship for the completion of daily activities. Track record of delivering exceptional services and increasing company ratings and client base. Robust communicator and problem solver with a proven ability to build trusted relationships. Adept at interacting with people from various cultures, demonstrating patience and professionalism to resolve high-stress situations.
WORK EXPERIENCE
Home Support Worker
GUARDIAN JOBS, London | Sep 2020 – Present
- Design effective care plans for clients by discussing practical and emotional needs
- Assist in completing domestic tasks, including shopping, cooking, cleaning, and washing
- Increased client satisfaction rate by 20% by delivering best-i-class services
- Manage clients’ transportation to physician’s offices, social events, and business meetings
- Provide support with physical therapy exercises while training family members in basic support techniques for clients’ future facilitation
Associate Home Support Worker
NATURAL BREAKS, London | Jul 2018 – Aug 2020
- Listened to client concerns and ongoing issues to provide emotional support in challenging situations
- Coordinated with in home counsellors and various professionals to devise and execute effective care plans
- Supported clients with participating in leisure activities and gaining access to community facilities
- Delivered practical support for individuals and families by managing household tasks, personal care, and office-related paperwork
- Administered medication, checked temperatures, and maintained records of client vitals and overall condition to discuss with physicians during appointments
Home Support Worker – Apprenticeship
IMPACT INITIATIVES, London | Oct 2016 – Jun 2018
- Performed daily tasks to support elderly/disabled clients, including meal preparation, shopping, grocery list writing, and housing tenancy maintenance
- Functioned as a companion to clients by uncovering shared interests, such as hobbies and taste in music
- Ensured well-being of clients by implementing effective care program in consultation with supervisor
EDUCATION
Southwark College, London, UK | Sep 2013 – Oct 2016
NVQ Level 3 Diploma in Health and Social Care
Gosforth High School, Newcastle-upon-Tyne | Sep 2009 – Aug 2013
A-Levels: Health & Social Care (A), Drama (B), Music (B)
GCSEs: 10 A*–C, including English, Maths, and ICT
ADDITIONAL SKILLS
- Scheduling
- Problem solving
- Client relationship building
- Internal/External communication
- Interpersonal skills
- Organisational skills
HOBBIES & INTERESTS
- Ukulele playing
- Hiking
- Playing violin