[Contact Person’s Name]
[Contact Person’s Number]
Dear [Mr/Ms/Mx] [Contact Person’s Name],
As a results-driven team leader with 5 years of experience directing customer service operations in call centres, I’m confident that I’ll make a meaningful impact at [Company Name] as your next Team Leader.
Across my career, I have a proven history of operational excellence. I’ve been praised for consistently exceeding targets, motivating team members, and optimising workflow efficiency. In my current capacity, I lead a team of 50 representatives and have built a thriving work culture that values productivity and has an exceptional customer service record.
Please consider a few of my proudest achievements:
- Enhanced call centre productivity by 45% by introducing new workflows and online customer service tools
- Secured new corporate customers, which boosted company revenue by £25K+
- Awarded ‘Top Team Leader’ in 2020 and 2021 for exceptional leadership skills and innovative management approaches
Now I’m excited to offer my expertise to [Company Name] and inspire your teams to achieve new successes. Please feel free to contact me 07325 664 890 or at email@example.com to arrange an interview.
Thank you for your time and consideration.