Contact Person’s Name
15 Dorset Street
07123 456 789
Dear [Mr/Ms/Mx] [Contact Person’s Name],
I’m writing to you regarding the waitress role I saw on [Website Name]. With more than four years of experience in the food industry and a BA in food service management, I firmly believe I can bring excellent customer service and promote sales at [Restaurant Name].. As a regular diner at [Restaurant Name], I’m thrilled by the opportunity to serve at the restaurant where my family and I have celebrated many happy occasions.
While working at Café Emmeline and La Maison Blanche, I honed many skills useful in the food service industry, such as customer service, food handling techniques, and multitasking in fast-paced environments. As a senior waitress, I was entrusted with managing responsibilities including opening and closing the restaurant, resolving customer issues, and stepping in to supervise the wait staff and care for customers when managerial staff were busy.
My accomplishments include:
- winning the Waitress of the Month award 10 times
- being personally named and praised by customers on 80+ Google Maps reviews
- increasing sales at La Maison Blanche by 20% using effective upsale techniques
Here’s just one example of my exceptional customer service: A customer during one of my shifts complained that the food they ordered wasn’t cooked to their liking. Without hesitation, I offered to have it remade and apologized for any inconvenience. As the kitchen prepared the new dish, I engaged the customer in conversation and even offered a complimentary dessert. The customer ended up loving the new dish and dessert, eventually leaving a glowing review on the restaurant’s social media page. I would bring the same level of friendliness, communication, and problem-solving to maintain [Restaurant Name]’s reputation as a warm, high-quality family-style restaurant.
I’ve attached my CV and look forward to hearing from you. Thank you for your time and consideration.